Privacy Policy

This Policy covers how Super Pets collects, uses, and protects information from both new inquirers and existing customers.
Data we collect: name, phone number, e-mail, service address, pet details, and communication records (inquiries, quotes, appointment requests, consent logs, message/call metadata).
How we use it: to respond to inquiries, provide estimates and service area information, confirm availability, manage bookings, send reminders and updates, deliver customer support, prevent abuse or fraud, and comply with regulations.
Messaging compliance:
We keep records of your opt-in and opt-out.
You may cancel anytime by replying STOP.
Mobile numbers and related data are not sold or shared for marketing purposes.
We share limited data only with service providers necessary to deliver communications (e.g., booking system, SMS/voice platforms).
Legal basis: We comply with CTIA/FCC/TCPA requirements. Service-related messages are only sent with consent. Promotional messages (if ever used) require separate explicit consent.
Retention: We keep data as long as needed for quotes, service delivery, customer support, and compliance (including proof of opt-in).
Security: We apply reasonable technical and administrative safeguards; no system is 100% secure.
Your rights: You may request access, correction, deletion, or revoke consent at any time. Contact: e-mail:
Updates: Any changes will be posted with a new effective date.